Conditions

These terms and conditions regulate the contractual relationship between you ("guest" or "booker") and the Petersen family ("landlord") with regard to the rental of the property Camino de Repicado 25, 38678 Adeje, Tenerife, Spain ("rental property" or "holiday home"). Please note that you accept these terms and conditions with your booking.

§1 Conclusion of the contract

a. The rental contract is considered binding when the holiday home is requested for booking and the request is confirmed.

b. The booking request can be made verbally or in writing (also by e-mail). When booking via an online portal, the booking request is considered binding when the booking form is sent.

c. What is agreed on the booking confirmation is deemed to be agreed. If possible, this will be sent to the person making the booking in writing (preferably by e-mail).

i.e. The booker is jointly and severally liable as the customer with the guest for all obligations arising from this contract.

§ 2 Services, prices and payment

a. The landlord undertakes to keep the holiday home ready and to provide the promised service. The non-availability of the booked holiday home gives rise to a liability for damages towards the person making the booking.

b. Ancillary costs such as electricity and telephone costs as well as final cleaning will be invoiced separately, unless otherwise agreed.

c. Upon conclusion of the contract, an advance payment of 30% of the agreed price is required. The request is usually made on the booking confirmation. If the lessor's account is not credited within 14 days after the booking confirmation has been sent, the lessor is entitled to withdraw from the contract (see § 9a).

i.e. Unless otherwise agreed in writing between the contracting parties, the remaining amount (in the case of short-term rental, the total amount) is to be paid by bank transfer no later than 14 days before the agreed start of the rental period (receipt of payment). If the credit to the landlord's account is not made on time, the guest loses the right to the agreed service. The landlord has the right to extraordinary termination.

§ 3 Deposit

a. The deposit to be deposited for the holiday home is part of the contract and is deposited as part of the total payment. The deposit will be settled within 4 weeks after the end of the rental period.

b. The ancillary costs in accordance with § 2 will be offset against the deposit for the rental property. The deposit can also be used to cover any damage caused to the rental property. The reimbursement of the deposit does not exclude a later assertion of claims for damages.

§ 4 Arrival and departure

a. Unless otherwise agreed in writing between the contractual partners, the holiday home is available to the guest on the agreed day of arrival from 4:00 p.m.

b. The holiday home may only be occupied by the registered persons. Upon arrival, the identity cards of all those traveling with you must be presented.

c. On the agreed day of departure, the holiday home will be inspected by 10:00 a.m. at the latest. If the rented property is returned late, half the price of the following day is due on departure by 4:00 p.m. and the full price after 4:00 p.m. We reserve the right to further compensation.

§ 5 Pets

Pets are generally not permitted. Exceptions only apply if this is expressly stated in the booking confirmation.

§ 6 Obligations and Liability of the Tenant

a. The rental property is to be used carefully. The cleaning of the kitchen facilities, crockery and cutlery is the responsibility of the tenant (and not included in the final cleaning). The pool is checked weekly by a professional and maintained accordingly. The tenant is responsible for removing superficial dirt.

b. If the tenant or co-user causes damage, this must be reported immediately to the caretaker on site. The tenant is liable for any damage caused by him or the co-users to the rented property or shortages of inventory and furniture without proof of fault. The landlord is entitled to repair all damage caused by the tenant without further notice and to offset the costs for this with the refund of the deposit. If the costs for repairing the damage exceed the amount of the deposit, the renter is obliged to settle the outstanding amount immediately.

§ 7 Complaints, Liability of the Lessor, Damages

a. If the rented property is not in the contractual condition when you move in, this must be reported to the caretaker within 24 hours. If he cannot remedy the defect within a reasonable period of time, the owner must be informed. If no notification is made, the tenant is responsible for proving that further damage or defects were not caused by him.

b. The lessee is obliged to do what is reasonable for him to remedy any disruption that occurs and to keep possible damage to a minimum.

c. The tenant acknowledges that the rental property is a holiday home, which is used by different people and can show correspondingly higher wear and tear. Minor defects that only insignificantly affect the described use of the rented property (minor soiling, short power interruptions, short-term failure of the water supply, defective technical equipment, etc.) do not entitle the tenant to a reduction in rental price or even compensation.

i.e. If there is no immediate notification of non-hidden defects at the start of the rental period, the property will be assumed to be free of defects. If the defects appear during the rental period, the same rules apply. The caretaker is not entitled to recognize claims. Any claims must be reported to the owner in writing within four weeks of the end of the contractual rental period and documented (in particular with photos). If the above rules are not observed, the renter forfeits his right to compensation.

e. The landlord assumes no liability for any items brought in, including cars. The use of the rental property and its inventory is at your own risk.

f. Parents are obliged to fulfill their duty of care towards their children.

§ 8 Withdrawal by the guest (cancellation/cancellation)

a. Any cancellation must be in writing.

b. Unless otherwise stipulated in the booking confirmation, the deposit paid will be retained as a cancellation fee if the guest withdraws before the start of the contract. In addition, the guest will be charged the following cancellation fees, taking into account the down payment made: (i) in the event of cancellation less than 30 days before the start of the contract, 50% of the agreed price, (ii) less than 15 days before the start of the contract, 75% of the agreed price, (iii ) 100% of the agreed price if you fail to show up without notification. The day on which the landlord received the notification is decisive.

c. The landlord is held in good faith to rent the holiday home to someone else in order to minimize the financial damage. The lessee reserves the right to prove a lower actual damage. The tenant is recommended to take out travel cancellation insurance.

§ 9 Withdrawal by the Landlord

a. If an agreed payment is not made within the period specified in §2 c. and d. specified deadlines (receipt of payment), the landlord is entitled to withdraw from the contract.

b. Furthermore, the lessor is entitled to extraordinarily withdraw from the contract for an objectively justifiable reason, for example if: i. force majeure or circumstances for which the landlord is not responsible make it impossible to fulfill the contract, ii. the holiday home is booked with misleading or false information about essential facts, e.g. in the person of the tenant or purpose.

c. The landlord must inform the tenant of the exercise of the right of withdrawal immediately if the above-mentioned facts are imminent.

i.e. If the lessor withdraws with justification, the lessee is not entitled to compensation. Any advance payment made will be reimbursed to the tenant without interest.

§ 10 Final Provisions

a. Changes or additions to the contract (booking confirmation including general terms and conditions) must be made in writing. Unilateral changes or additions by the guest are invalid.

b. Place of performance, place of payment and place of jurisdiction is Leichlingen. German law applies.

c. Should individual provisions of these General Terms and Conditions be or become invalid, the provision that comes closest to the will of the contractual partner shall take their place. The remaining provisions are not affected by this.